Q1: Can you do the private logo on products i want?
A: Yes, We support ODM & OEM,can supply private logo with laser on products free in charge.
Q2: Are you a manufacture or trade company?
A: We are sauna factory. We will often broadcast live in the factory to welcome your attention.
Q3: What is the minimum order quantity?
A: MOQ is 5 set. we imported bulk containers raw material from abroad with sufficient stock.
Q4: Why we set Interval pricing?
A: Since we use The duration depends on the number of productshigh-quality imported wood, international price fluctuations affect our pricing; additionally, as a custom factory,we quote based on different configurations.
Q5: How Long for Sample and mass pro duction lead time?
A: For customized sample it will take 15-20 days to make. For mass production, The duration depends on the number of products.
Q6:Are you cooperating with some famous brands and famous sauna factory?
A: yes . What brands? Currently, we primarily collaborate with major professional sauna manufacturers (B2B clients), mainly concentrated in the U.S., Australia, Germany, the U.K., France, Canada, Switzerland, the Netherlands, Japan & South Korea, as well as domestic markets (China). Due to confidentiality agreements (NDAs) with our clients, we cannot disclose specific brand names. However, if you visit our factory for an on-site inspection, you will be able to see some of our partner brands in person.
Q7:What is your product warranty period?
Full Unit Warranty: 1 year
Heating Panel Warranty: 6 years
Lifetime Repair Service